Overview
When you Create and Edit Forms, you can configure field properties to define how each field behaves, for example by making fields mandatory, assigning default lists, or setting default values. Available properties depend on the field type.
- Default properties can be overridden per project.
- Global properties cannot be overridden per project.
To learn more about forms in PlanRadar and how they relate to tickets, see Forms.
Access & Permissions
To edit field properties, you need an in-house user with the user permission Forms and Lists. Learn more in Permissions.
How to access Field Properties
- Click Forms and Lists.
- Click Forms
- Click a form (or continue while creating a new form).
- Click a field (or continue after adding one).
- View and edit the field properties in the right-hand panel.
Default Properties
Make a Field Mandatory
Mandatory fields must contain a value before a ticket can be saved.
To make a field mandatory:
- Select the Mandatory checkbox
This default setting is applied when you add the form to a project. You can still change the mandatory setting for each individual project. Learn more in Manage Forms of a Project > Change Mandatory Field Settings .
Assign a Default List
After adding a custom list field, you can assign a default list to it. Only global lists can be assigned here. Project-specific lists can be assigned later when the form is added to a project. Read more in Lists.
To assign a default list:
- Select a Default list from the drop-down menu (for example, Type of Work).
To disable values in the list:
- Click the Settings icon
- Clear the checkbox(es) for the value(s) you want to disable.
- Click Save
To allow multiple values to be selected for this list field:
- Click the Settings icon
- Select the Allow multi-selection checkbox
- Click Save
When you add this form to a project, this list is preselected. You can still assign a different list or adjust list settings per project. Read more in Manage Forms of a Project > Assign List .
Global Properties
Set a Default Value
The default value is applied automatically when a ticket is created.
To set a default value for a field:
- Enter a Default value
Depending on the field type, this may be a date picker, a drop-down list, or a checkbox.
Fields that allow default values:
Title, Status, Priority, Progress, Short text, Long text, Checkbox, Time, Date, Number, Decimal
Fields that do not allow default values:
Due date, Extension date, Parent ticket, Receiver (CC), Assignee, List, User, Attachment
Allow Single or Multiple User Selection
After adding a user field, you can allow the selection of multiple users in the ticket.
- Select Multi-selection
Edit Maximum Number of Attachments
By default, PlanRadar allows up to 50 attachments per field.
To reduce this limit:
- Enter the desired value in Maximum number of attachments.
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