Learn about forms in PlanRadar and how forms are related to tickets.
What is a Form?
A Form defines the capabilities and fields of a ticket. You can create forms that are tailored to your specific use cases and processes.
Also read Tickets fundamentals to learn more about what a ticket is and how you can fulfil different use cases with them.
Example of form builder for the 'Documentation' form:
With the form builder you define which fields you want to use and their order.
Read more in Create & Edit Forms. (not yet done)
You can also define which user role can view or edit each field when working with tickets.
There are two types of fields available:
- Predefined fields: They come with special functionality and cannot be changed. They include for example a ticket's title, assignee, status and priority.
- Custom fields: You can define the field title and a data type including dates, texts, numbers, check boxes and lists. For list fields you can also provide a list of values that the user can choose from in a drop-down when working on the ticket.
For each of your forms you can enable or disable the following capabilities:
- Media: to attach photos, videos, voice recordings and documents to a ticket
- Plan Position: to locate the ticket on a 2D plan or 3D BIM model
- Comments: for live discussions within each single ticket
- Repeat: for recurring tasks
- Store geolocation: to locate the ticket by it's GPS coordinates
Add Forms to Projects
Each form can be used in multiple projects. First you create the form and then you choose in which projects it should be available.
Read more in Manage Forms of a Project. (not yet done)
Example of managing forms of a project: