Working Offline

Overview

With PlanRadar's capability to work offline, you can continue to access and work on your projects on site even without an active internet connection.

This feature ensures uninterrupted productivity and seamless collaboration, allowing you to stay on top of your tasks anytime, anywhere.

Let's dive into the details of how to use PlanRadar's offline functionality.

Preconditions

You must be logged in with your user account to be able to work offline.

You must also make sure to sync your data on a regular basis to make sure that you have the latest data on your device. This is especially important if you expect to have a poor or no internet connection at the place were you want to use the PlanRadar app. When synchronising your app all project data including tickets, ticket attachments, and plans gets downloaded into your mobile app.

Synchronise

To sync all your projects in all your accounts:

1. Go to the main menu
2. Tap the Sync icon
3. Tap All projects

If you are on the account or project selection screens the Sync button will always sync all projects. Also see Mobile App Navigation.

Currently synchronisation for a single project is only possible in the iOS app and not yet in the Android app.

To sync your currently active project only:

1. Got to the main menu of the respective project
2. Tap the Sync icon
3. Tap This project

Access your project data without an internet connection

PlanRadar's mobile app allows you to browse projects, plans and tickets that are synced to your application even without an active internet connection. Its possible to view, edit and create tickets while being offline.

Offline Mode Indication

Our mobile app notifies you after login if you have no internet connection. It is also indicating the offline mode in the project overview and highlights any unsynchronised data.

Create & Edit Tickets

You can create and edit tickets offline. However, any changes made will not be visible to other users unless you have launched the PlanRadar app with an active internet connection. As soon as your device has an active internet connection all your data will be pushed to the PlanRadar Servers automatically.

Tickets that are not synchronised yet will be displayed in a special style. In the Plan View, the tickets will have a red pin:

In the List View, the tickets will display a small cloud icon in the badge:

Tickets created or edited offline will be automatically synced once you go online.

Working with a Weak Signal

If the mobile data signal is too weak to function properly, it may be helpful to temporarily disable mobile data to prevent the application from attempting to connect and work offline. You can achieve this by enabling Flight Mode or temporarily disabling mobile data for the PlanRadar app.

To disable mobile data for the PlanRadar app on an iOS device, navigate to Settings > PlanRadar and turn off the Mobile Data toggle. On an Android device, the process may vary depending on the manufacturer.