Overview
You can effortlessly find tickets using the search bar. The search results will display tickets with content that matches your search term.
Search Tickets
Use the search bar to locate tickets in the whole account, a certain project, or a single layer. Your search is limited to your current ticket view.
Search results are not displayed on a results page. Instead, they are shown in your current view; the view is filtered to show only tickets that match the search term.
You can search for tickets while using filters. Read more in Filter Tickets.
You can create ticket reports based on your search results. Read more in Create a Ticket Report (PDF).
Clear Search
Once you are done with your search and want to go back to viewing all tickets, you can simply clear the search bar:
- Click the x icon in the search bar to delete the search phrase
- Tap Cancel to delete the search phrase
- Tap x to delete the search phrase
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