Overview
Add groups to your projects, remove them, or change their role in the project.
Access & Permissions
To manage groups of a project, you need an in-house user with the user permission 'Projects'. Read more in Permissions.
How to access Groups
- Click Projects
- Select the project whose groups you want to manage
- Click Add groups
- Tap Project details
- Tap Groups
Add Group to Project
For groups to be added to projects, they must already be created in your account as explained in Create & Manage Groups. To add an existing group to a project:
- Click Add group
- Select the checkbox(es) of the group(s) you want to add to the project
- Click Next
- Select a role for the group
Read more in Create & Manage Roles.
If you select more than one group, the same role will get assigned to all of them. You can edit the role as explained in Edit Group of Project below.
- Tap the + sign in the right top corner
- Select the group you want to add to the project
You can add only one group at a time.
- Tap Select role for group
- Select a role for the group
- Tap Add to project
If you add a group containing a member who is already a user in the project but with a different role, they will be assigned the group's role. However, you can still change that user's role, independent of the group's role, by navigating to Project > Add user.
Change Group Role in Project
You can edit the role of a group in the project. To do so:
- Click the Role drop-down menu next to the group
- Select the new role
- Tap the group you want to edit
- Tap the group role
- Select a new role
Remove Group from Project
Once a group is removed from a project, all ticket assigned to it will be set to unassigned.
To remove a group from a project:
- Click the trash icon next to the group
- Click Remove to confirm
- Tap Remove from Project
- Tap Yes to confirm
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