Overview
Create bar or column charts to visualise ticket statistics. This chart type is best used to show absolute figures which can be ticket counts, sums, mean average, etc. over values of ticket fields.
For example, visualise how many tickets are currently assigned to each project member. You can also use stacked bar charts to add one more dimension: e.g. number of tickets by assignee and status.
To learn more about statistics, we recommend to read Statistics.
Access & Permissions
To view and edit statistics you need an in-house user with the user permission 'Statistics'. Read more in Permissions.
How to access Statistics
- Click Statistics
Create a Bar or a Column Chart
To create a bar or a column chart:
- Click Add chart or Add new chart here
- Add a title to your chart
- Select chart type to be Bar chart or Column chart
Bar charts and column charts are very similar; the only difference is that bar charts are vertical while column charts are horizontal:
- Complete the chart based on the general guidance in Statistics.
- Click Add
Plot Stacked Bars
While creating a bar/column chart, you can show different colours in a line; each colour representing a value. For example, you can use colors to show the tickets per assignee.
To do so:
- Select the Plot stacked bars for each value of checkbox
- Select an attribute from the drop-down
- The chart would then show different colours in the bar; each representing a single value of the attribute you selected
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