Overview
Create pie charts to visualise ticket statistics. This chart type is best used to show relative figures which could be the amount of tickets in percent.
For example, visualise how many tickets are currently in each status in percent.
To learn more about statistics, we recommend to read Statistics.
Access & Permissions
To view and edit statistics you need an in-house user with the user permission 'Statistics'. Read more in Permissions.
How to access Statistics
- Click Statistics
Create a Pie Chart
To create a pie chart:
- Click Add chart or Add new chart here
- Add a title to your chart
- Select chart type to be Pie chart (%) or Pie chart (absolute)
This allows you to show the values either in percentage or exact numbers as shown below
- Complete the chart based on the general guidance in Statistics.
- Click Add
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