Tickets Toolbar

Overview

Using the blue context bar you can define the context for your tickets and apply any filtering. With the grey toolbar you can create new tickets, configure the view, search tickets and more.

The toolbar is identical in the Tickets Plan View, Tickets List View and Tickets Calendar View.

Blue Context Toolbar

1. Your selection in the Project and Layer menu defines which plan and tickets are displayed.
   Read more in View Tickets of a Project, Layer or Form.
2. Go to Project details of the selected project.
   Read more in Customise Project Details.
3. Your selection in the Form menu defines which tickets are displayed.
   Read more in View Tickets of a Project, Layer or Form in the Webapp.
4. Your selection in the Filter menu defines which tickets are displayed.
   Read more in Filter Tickets.
5. The Message Center is always accessible from here, no matter in which feature you currently are.
   Read more in Message Center & Notifications in the Webapp.
   

Grey Toolbar

1. Create a Ticket
2. Switch between plan view and list view.
3. Your search term defines which tickets are displayed.
   Read more in Search Tickets.
4. See the number of tickets that are currently displayed.
5. Open the more menu to show further options.
6. Select the Hide closed tickets checkbox as a quick filter.
   Read more in Hide Closed Tickets.
7. Click Create report to create a PDF ticket report.
   Read more in Create a Ticket Report (PDF).
8. Click Excel export to create an Excel ticket report.
   Read more in Export Tickets to Excel in the Webapp.
9. Click Import tickets to create new tickets from an Excel file.
   Read more in Import Tickets.