Manage Lists

Overview

Manage lists includes duplicating and deleting lists.

Also see Lists and Create & Edit Lists.

Global Lists vs. Project Lists

There are global lists and project lists:

• Global lists are created for the whole account and can be assigned to multiple projects.
• Project lists are created in a project and cannot be used in other projects.

How to access

To access global lists:

1. Click Forms and Lists
2. Click Lists

To access project lists:

1. Click Projects
2. Select the project from the list
   
3. Click Lists
   
4. Then follow the instructions below like for global lists.

Duplicate Lists

To duplicate a list:

1. Open the more menu next to the list you would like to duplicate
2. Click Copy list
   

Delete Lists

To delete a list:

1. Open the more menu next to the list you want to delete
2. Click Delete list
   
3. Click Delete to confirm 
   

Lists that are used in any ticket cannot be deleted.