Tickets BIM View

Overview

Use the tickets BIM view to see where tickets are located on the BIM model.

First, read about BIM Viewer and Tickets.

How to access the BIM Viewer

1. Click Tickets
2. Open the project drop-down
3. Select the project and layer
   
   

   The BIM view is not available while All layers is selected.

4. Click BIM model in the View drop-down
   

Show/Hide Ticket List

The ticket list is hidden by default. To show the ticket list:

1. Click the side arrow
   

To hide the tickets list:

1. Click the side arrow
   

View a Ticket

Open a ticket to view it's details or edit it:

1. Click on a ticket in the ticket list to zoom to the pin in the BIM model and open the ticket preview
2. OR click on the ticket pin on the BIM model to open the ticket preview
3. Click Open to view all details of the ticket
   

Show/Hide Occluded Pins

Ticket pins are placed on elements in the model and can be hidden by walls, etc. You can show all occluded ticket pins in your model as well. To do so:

1. Click the eye icon
2. Click Show occluded pins
   
3. All ticket pins will be visible, with those occluded by walls, etc. appearing slightly opaque to indicate they are placed on elements that are not visible
   
4. To hide those pins again, click Hide occluded pins
   

Create a Ticket

To create a ticket in the BIM Viewer:

1. Click Create Ticket
2. Drag and drop the ticket pin on the element you want to create a ticket for
3. OR use the right click to click on the element you want to create a ticket for
4. Click the green ✔
   
5. Continue with the ticket creation form as explained in Create a Ticket > Select a Form.