API Changelog

This changelog tracks all updates, fixes, and deprecations related to our REST APIs.

We recommend checking it periodically to stay informed of changes and adapt your integrations accordingly.

Entries are listed in reverse chronological order, with the most recent updates at the top.

Latest Updates

2026

Calendar Week 9

New
Effective from: February 25, 2026
Ticket Attachments Filtering Parameter
Announced: February 25, 2026

Endpoint:
GET /api/v2/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/attachments

What changed:
Added new optional query parameter only_ticket_attachments (boolean) to return only ticket-level attachments when set to true.

Additional Resources:
Refer to the API documentation in the WebApp under Settings → API Documentation.

New
Effective from: February 25, 2026
Asynchronous Ticket Export Support
Announced: February 25, 2026

Endpoints:
POST /api/v2/{customer_id}/projects/{project_id}/tickets/export/xls

What changed:
Added new optional query parameter async (boolean) to enable asynchronous export processing.

Additional Resources:
Refer to the API documentation in the WebApp under Settings → API Documentation.

New
Effective from: February 25, 2026
Optional Cleanup Parameter When Updating Tickets
Announced: February 25, 2026

Endpoint:
PUT /api/v2/{customer_id}/projects/{project_id}/tickets/{uuid}

What changed:
Added new optional query parameter clean_up_assets (boolean) to allow removal of related assets during ticket updates.

Additional Resources:
Refer to the API documentation in the WebApp under Settings → API Documentation.

Calendar Week 8

New
Effective from: February 18, 2026
Added Ticket Attachment Fields to API Response
Announced: February 18, 2026

Endpoint:
GET /api/v2/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/attachments

What changed:
The response now includes the ticket attachment fields.

Additional Resources:
For full details, check our updated API documentation in the WebApp under Settings → API Documentation.

2025

Calendar Week 45

New
Effective from: November 6, 2025
Added Project Exclusion Selection to Export Project Reports Attachments API
Announced: November 6, 2025

Endpoint:
GET /api/v1/:customer_id/projects/:project_id/site_reports/export_reports

What changed:
We added a new way to determine which projects are included in the response:
You can now filter for all projects and exclude specific projects from the results.

Additional Resources:
For full details, check our updated API documentation in the WebApp under Settings → API Documentation.

Calendar Week 43

New
Effective from: October 1, 2025
Refined Ticket Attachments API Response Structure
Announced: October 1, 2025

Endpoint:
GET /api/v2/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/attachments

What changed:
We streamlined the ticket attachments response:
The included array is simplified to include only related attachments and users. Ticket-related entities (tickets, ticket-types, components) have been removed to make the response lighter and more consistent.

Additional Resources:
For full details, check our updated API documentation in the WebApp under Settings → API Documentation.