Webapp Dashboard

Overview

Get an overview of all your projects and tickets using the dashboard in the web app.

Open the Dashboard

After login you start on the dashboard.

Click Dashboard in the main menu to open it anytime.

Projects Tab

You only see projects and tickets that you have access to.

1. Projects tab displays all your projects.
2. Project card for each project with the following information:
3. Project name and project ID.
4. Project details including the project code, start and end date.
5. Number of tickets grouped by their status.
   

   Read more in Status Colours & Ticket Pins.

6. Total number of tickets & number of tickets that are overdue.
7. Diagram showing the number of tickets grouped by status.

The projects are sorted alphabetically by their project names.

Click on a project card to open the project's ticket view.

Ticket Tabs

You only see tickets that you have access to.

The ticket tabs show all tickets across all your projects with predefined filters.

1. Ticket tabs - Click through the tabs to show tickets corresponding to the filters and see the total number of tickets that match the filter.
2. Status filter - Clearing the status check boxes will hide tickets of that status. Next to each check box you see the total number of tickets for each status.
3. Time graph - It shows the number of tickets that got created per day grouped by current status.
4. Ticket list - See a list of tickets according to the filters and status check boxes selected above.

Click on a ticket in the list to view or edit it.

The predefined filters are meant to help you keep a quick overview and to avoid missing tickets that soon reach their due date or are already overdue.

In the tickets view there are much more filter possibilities. Read more in Filter Tickets.