Form Options

Overview

When you Create & Edit Forms you can change the form options to define which additional functionality is available when working with tickets using that form.

To learn about forms in PlanRadar and how they relate to tickets, read more in Forms.

Change Form Options

1. Click Forms and Lists
2. Click Forms
3. Click on the form in the list e.g. Order of Work
   
    
4. Activate or deactivate the toggles of the following form options
5. Click Save
   
    

In case you don't see the form options, because they are covered by the field properties:

1. Click X to close the field properties
2. OR open the more menu
3. Click Form settings

Available Form Options

The first three form options (attachments, comments and plan position) are selected by default.

Attachments

Allow users to attach photos, videos, voice recordings, and documents to tickets.

Read more in:
Add Attachments to a Ticket in the Webapp
Add Photos and Videos to Tickets in the Mobile App
Add a Voice Recording to Tickets in the Mobile App
Add Documents to Tickets in the Mobile App
Add Plan Annotations to Tickets in Mobile App
Browse & Filter Attachments

Comments

Allow users to comment on tickets to ask questions or share information.

Read more in Comment a Ticket.

Plan position

Allow users to add a plan position to tickets and create tickets in the plan or BIM view.

Read more in Set, Change or Delete the Plan Position of a Ticket.

Geographic location

Allow users to add a geographic location (GPS coordinates) to tickets.

Read more in Add GPS Position to Tickets in the Mobile App.

Recurring activity

Allow users to define a schedule to automatically reopen the ticket to support recurring activities.

Read more in Set a Repetition Date for Tickets.

Locking

Allow users to lock tickets. For locked tickets you can still edit the assignee, receiver, progress, status and write comments. This allows to collect signatures from multiple users.

Read more in Lock a Ticket.

When you enable Signatures or Approval workflows, locking will be enabled automatically. It cannot be disabled, because it is required for those two features.

Forms that are used by locked tickets cannot be edited.
Duplicate the form if further changes are required. Also see Manage Forms > Duplicate.

Signatures

Allow users to sign locked tickets, as a final approval or handover for completed tickets.

When you enable Signatures, the 'Sign as someone else' checkbox is selected by default.

To prevent users from signing as someone else than the logged on user:

1. Clear the Sign as someone else checkbox

Read more in Sign a Ticket.

Numbering Sequence

The numbering sequence option lets you add a customizable ticket number that automatically counts up with each new ticket created with this form.

• Prefix (optional): Add up to 10 alphanumeric characters (letters and numbers only). Special characters and spaces are not allowed.
  • If you use a prefix, it will always be separated from the number with a dash (-).
  • Example: RFI-10001.
• Starting number: The sequence begins at 1 by default. You can set a higher starting number (e.g., 10001) if needed. Numbers with leading zeros (e.g., 0001) are not supported.

To enable the numbering sequence:

1. Activate the Numbering sequence toggle

To configure the numbering sequence:

1. Click Configure
2. Enter a Prefix
3. Enter a Starting number
4. Click Save
5. You can see the Preview of the first number that will be used in a ticket.
    

Approval Workflows

Allow users to request approval for tickets. Read more in Approvals.

Enabling this toggle is required before you can select approval workflows when the form is added to a project. Read more in Manage Approval Workflows of a Project > Manage Workflows of Forms.