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Using PlanRadar

Add GPS Position to Tickets in the Mobile App

Overview

Add GPS position when creating or editing tickets to track geographic locations.

A ticket's GPS position can be viewed in the webapp and in the mobile app, and all tickets with a GPS position can be seen together on a map. Read more in Tickets Map View.

Access & Permissions

Allow Adding GPS Position

To be able to add GPS position to a ticket:

  1. Enable GPS in your iOS or Android device.

  2. Allow adding GPS positions in the PlanRadar app.

  3. Make sure that the ticket form has the option to store Geographical Location activated.

Add GPS Position to Tickets

Continue here after you Create a Ticket or View & Edit a Ticket.

To add GPS position to a ticket:

  1. Tap Add GPS position
    Add Buton.png
  2. Optional: To correct the position, pull with one finger in any direction to move the map.
  3. Tap ✔ to add the location
    Add Location.png

View the GPS Position of a Ticket

A ticket with a GPS position shows it on a card with a small map, right after the plan position card.

The Geolocation card shows the coordinates, e.g. Lat/Lng: 48.20849, 16.37208. You can select the coordinates and copy them, for example into another map app. The card is shown on saved tickets, not while you create a ticket.

To view the position on a full-screen map:

  1. Click the Geolocation card
  2. Close the map when you are done

The GPS position card shows the coordinates, e.g. 48.2082° N, 16.3738° E.

To view the position on a full-screen map:

  1. Tap the GPS position card
  2. Optional: Tap the coordinates to copy them
  3. Tap Done (iOS) or X (Android) to close the map

The full-screen map has the same map styles as the Tickets Map View.

Edit or Remove the GPS Position

To change the GPS position of a ticket:

  1. Tap Edit GPS position on the GPS position card
  2. Move the map until the position is right
  3. Confirm the new position

To remove the GPS position of a ticket:

  1. Tap the GPS position card
  2. Open the More menu
  3. Tap Remove position

Updated October 29, 2025