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Using PlanRadar

Download Plan with Ticket Pins

Overview

Download any plan as a PDF to store it on your device or share it outside of PlanRadar. You can optionally include ticket pins and define their size and caption (ticket ID or title) as well as plan metadata (plan version and when it got uploaded).

Access & Permissions

How to access Tickets Plan View

Before you can download a plan you need to navigate to the Tickets Plan View and select the desired project and plan as described in View Tickets of a Project, Location or Form in the Webapp.

To access the tickets plan view:

  1. Click Tickets
  2. Select Plan in the View drop-down

Download Plan

When downloading a plan you can you can optionally include the following:

To download a plan:

  1. Click the Show details & options button
  2. Click Download
  3. Activate/deactivate the Include ticket pins toggle
  4. Optional: Select pin display size: small, medium or large
  5. Optional: Select pin caption: Ticket ID or Ticket title or Numbering sequence
  6. Activate/deactivatethe Include QR code toggle
  7. Optional: Choose printing location: Top left, Top right, Bottom left or Bottom right corner
  8. Activate/deactivate the Include metadata toggle
  9. Click Download
  10. The PDF gets generated in the background and you receive a notification when it is ready to Download file.

How Ticket Pins Are Placed

Ticket pins on a downloaded plan are placed so that they do not overlap, even when tickets are close together:

  • The dot sits exactly on the ticket's position.
  • The badge with the ticket ID, title or number moves to a free spot nearby. A line in the colour of the ticket status joins it to its dot.
  • Badges are kept apart from each other and from other tickets' dots. They keep the pin size you selected.
  • The same plan downloaded twice shows the pins in the same places.

On very crowded plans, a badge can still end up further away from its dot or close to other badges.

The same placement is used for plans in ticket reports and in the project ZIP export.

A downloaded plan with close tickets: each dot sits on the ticket position and a leader line joins it to its badge

The message will also be accessible in the Message Center:

  1. Click Message Center
  2. Click Downloads
  3. Click Download File

Updated October 29, 2025