Edit Field Properties

Overview

When you Create and Edit Forms, you can configure field properties to define how each field behaves, for example by making fields mandatory, assigning default lists, or setting default values. Available properties depend on the field type.

• Default properties can be overwritten per project.
• Global properties cannot be overwritten per project.

To learn more about forms in PlanRadar and how they relate to tickets, see Forms.

Field properties can also be configured using the AI Form Builder. Read more in Create and Edit Forms with AI.

For a shared field, some settings are defined at account level — see Field Properties of Shared Fields below.

How to access Field Properties

1. Click Forms and Lists.
2. Click Forms
   
3. Click a form (or continue while creating a new form).
   
4. Click a field (or continue after adding one).
5. View and edit the field properties in the right-hand panel.
   

Default Properties

Make a Field Mandatory

Mandatory fields must contain a value before a ticket can be saved.

To make a field mandatory:

1. Select the Mandatory checkbox
   

This default setting is applied when you add the form to a project. You can still change the mandatory setting for each individual project. Learn more in Manage Forms of a Project > Change Mandatory Field Settings .

Assign a Default List

After adding a custom list field, you can assign a default list to it. Only global lists can be assigned here. Project-specific lists can be assigned later when the form is added to a project. Read more in Lists.

To assign a default list:

1. Select a Default list from the drop-down menu (for example, Type of Work).
   

To disable values in the list:

1. Click the Settings icon
2. Clear the checkbox(es) for the value(s) you want to disable.
3. Click Save
   

To allow multiple values to be selected for this list field:

1. Click the Settings icon
2. Select the Allow multi-selection checkbox
3. Click Save
   

When you add this form to a project, this list is preselected. You can still assign a different list or adjust list settings per project. Read more in Manage Forms of a Project > Assign List .

If you use shared fields for your list fields, they are not configured in the form, but in the Shared fields page instead. Read more in Field Types > Shared Fields.

Global Properties

Set a Default Value

The default value is applied automatically when a ticket is created and can still be changed.

To set a default value for a field:

1. Enter a Default value
   

Depending on the field type, this may be a date picker, a drop-down list, or a checkbox.

Fields that allow default values:
Title, Status, Priority, Progress, Short text, Long text, Checkbox, Time, Date, Number, Decimal, List

Fields that do not allow default values:
Due date, Extension date, Parent ticket, Receiver (CC), Assignee, User, Attachment, Checklist

Default Values for List Fields

You can set a default value for a list field once a default list has been assigned to it, as described in Assign a Default List above. Only values from that list can be chosen.

For a single-select list field, choose one Default value. For a multi-select list field, choose one or more Default values. For a multi-level list, only end values can be chosen; when a ticket is created, the list expands to show the full path to the default value.

Allow Single or Multiple User Selection

After adding a user field, you can allow the selection of multiple users in the ticket.

1. Select Multi-selection
   

Edit Maximum Number of Attachments

By default, PlanRadar allows up to 50 attachments per attachment field or per checklist field.

To reduce this limit:

1. Enter the desired value in Maximum number of attachments.
   

Checklist Field Properties

The Checklist field lets users record a response from a configurable set of predefined options — useful for inspections, quality checks, and compliance workflows. Read more in Field Types > Checklist Field.

Response Labels and Colours

To select one of the three available sets of Response labels:

1. Click Yes, No, N/A
2. OR click True, False, N/A
3. OR click Pass, Fail, N/A
   

To select one of the three available sets of Response selection colours in the dropdown:

1. Click 1st green, 2nd red, 3rd blue
2. OR click 1st red, 2nd green, 3rd blue
3. OR click Blue for all
   

Notes

To allow users to enter a note under the response:

1. Activate the Enable notes toggle
   

To make entering a note mandatory based on one or more responses:

1. Click the Mandatory for dropdown
   
2. Select the response(s) e.g. Yes, No, N/A (they match the response labels of the field)
   

Attachments

To allow users to add attachments to the checklist field:

1. Activate the Enable attachments toggle
   

To make adding an attachment mandatory based on one or more responses:

1. Click the Mandatory for dropdown
   
2. Select the response(s) e.g. Yes, No, N/A (they match the response labels of the field)
   

Field Properties of Shared Fields

A shared field’s core — its name, field type and list — is defined once on the Shared fields page and applies to every form that uses it, so these are read-only in the form builder. You can still give the field a form-specific description.

Its remaining properties are set at different levels:

• Mandatory: set on the Shared fields page for all forms, then adjustable per form and per project.
• Default value: set on the Shared fields page and can be overwritten per form, but not per project.
• Set only on the Shared fields page, and applied to every form: single or multiple user selection, the maximum number of attachments, and all checklist properties.
• For a shared list field, the list itself is fixed on the Shared fields page. You can still allow multiple selections and disable individual values per project, and set a default value for the field (overwritten per form, not per project).

To create and manage shared fields, read more in Create & Manage Shared Fields. To add a shared field to a form, see Create & Edit Forms.